Return and Refund Policy | Hughes Autoformers

Return and Refund Policy

Our commitment to you is complete customer satisfaction, 100% of the time. That’s why we give you 14 days from the delivery of your Autoformer to return it for a full refund, minus shipping fees. In the rare case that needs to return the unit, simply return it to us with a copy of your dated receipt.

Send to:

Hughes Autoformer

1523 North Harmony Cr. Anaheim CA 92807

Please follow the return authorization procedure to obtain a return authorization number by calling customer service at (888) 540-1504. The Hughes Autoformer must be in like-new, undamaged condition and the return authorization number must be displayed on the outside of the shipping box.

Why do I need an Autoformer?

Hughes Autoformers are designed to increase voltage to your RV and help eliminate low voltage damage to your appliances. Unlike a boost transformer, the 'sense circuit' in the Autoformer will adjust the output based on the load demand. For this reason you can run additional appliances on a 30-amp input. For example, a coffee pot and microwave each draw 1200 watts. Add wattage for the converter and/or a refrigerator - about 800 additional watts – and now you have 3200 watt demand.

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Due to overwhelming demand, some items are on back order. Check each product for current estimated shipping dates.
 
If you have any questions, please reach out to us: 1-888-540-1504
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